When you are planning or about to make a trip to Egypt, it is normal for doubts and questions to arise. That’s why we at Egypt Exclusive want to make sure you get the most out of your visit to our website. Here you will find a list of answers to frequently asked questions that may arise during your navigation, booking and contracting.
However, if you prefer to receive personalized advice, do not hesitate to contact any of our expert advisors from the contact numbers provided at the bottom of this page.
Our team is composed of staff and consultants who are native speakers and experts in the destination. This allows us to provide you with a deep and authentic knowledge of Egypt, guaranteeing a unique and enriching experience.
Our mission and values are fundamental to us. We strive to offer sustainable travel, respecting the environment and the working conditions of local workers. We work closely with local suppliers committed to responsible and sustainable practices.
By choosing to travel with Egypt Exclusive, you will not only have access to an expert and passionate team, but you will also contribute to responsible tourism and sustainable development in Egypt. Your travel experience will be supported by our commitment to excellence, authenticity and respect for the culture and environment in which we operate.
At Egypt Exclusive we distinguish ourselves for our passion and deep knowledge of Egypt. Our office is located in Cairo and our team of local experts and highly trained tour guides will accompany you every step of the way, making sure you have an authentic and enriching experience. In addition, we are proud to offer personalized and exclusive itineraries that are tailored to your interests and preferences.
At Egypt Exclusive we offer a wide range of services for travelers wishing to explore Egypt. This includes private and tailor-made tours, Nile cruises, transportation services, high quality hotel accommodations, guided visits to major archaeological sites, airport assistance, expert guides and much more. At Egypt Exclusive, all our services are offered as a private, tailor-made travel package. We do not offer separate services. Our approach is to provide a complete and personalized experience, from itinerary planning to coordinating transportation services, accommodations, tour guides and more. This allows us to ensure quality and consistency in every aspect of your trip, giving you peace of mind and comfort throughout your stay in Egypt.
A private and tailor-made trip is one designed exclusively for you, taking into account your specific preferences and needs. The itinerary, departure date, accommodations and activities are customized to create a unique travel experience tailored to your desires.
At Egypt Exclusive, our private and tailor-made travel packages generally include domestic flights within Egypt as part of the itinerary. However, international flights are not included in our services. Travelers are responsible for booking and managing their own international flights.
If you prefer not to arrange international flights on your own, we can recommend a Spanish travel agency that offers international flight services independently for our clients. They will be able to help you find the most convenient flights and provide booking assistance.
Remember that we are here to help you and answer any additional questions you may have about our services. Do not hesitate to contact us for more information.
In Egypt Exclusive, when booking our domestic air tickets, a 23 kg checked baggage allowance and a 7 kg carry-on baggage allowance per person are included. These baggage restrictions are subject to airline policies and may vary slightly depending on the specific flight and airline used. However, we ensure that our customers have adequate baggage allowance for their domestic flights.
If you have any additional questions about baggage policies or need more information about our services, please do not hesitate to contact us. We will be happy to help you plan your trip to Egypt in a comfortable and hassle-free way.
Yes, in a private and tailor-made trip you can choose the departure date and the duration of the trip according to your availability and preferences. We will arrange everything according to your requirements.
Yes, you can customize the activities and excursions included in the itinerary. If there are specific places you would like to visit or special activities you would like to do, we can tailor the itinerary to suit your interests.
A private, tailor-made trip offers total flexibility in terms of dates, itinerary and activities. You will have the personalized attention of a private guide and will be able to enjoy a more intimate and exclusive experience. In addition, you can adapt the pace of the trip to your preferences and dedicate more time to the places that interest you.
The safety of our travelers is our top priority. We work closely with local authorities and follow all safety recommendations and guidelines. In addition, we have expert local guides who know the destination to perfection and will assist you at all times.
The visa process to enter Egypt varies according to the nationality of each individual. Most nationalities have the option of processing the visa electronically before arriving in the country. This allows you to obtain the visa in a convenient manner and expedite the entry process to Egypt. However, we also offer the option of arranging the visa directly through our consultant upon arrival at Cairo airport.
It is important to note that the visa fee is not included in the tours and must be paid separately. We recommend that you consult with our advisors for updated information on visa requirements and options for your specific nationality.
Our advisors will be happy to help you and provide you with the necessary assistance in case you have any special visa requirements. We will make sure to provide you with the right information and guidance so that you can enjoy a smooth visa process during your trip to Egypt.
Remember that visa requirements may be subject to change and it is important to check current regulations prior to your trip. We are here to help you every step of the way and make sure you have a smooth and satisfying travel experience in Egypt.
At Egypt Exclusive, we make sure your arrival at the airport is comfortable and hassle-free. Once you have booked your tour with us, we will provide you with the emergency phone number of our staff in case of any inconvenience during your arrival.
The airport pick-up process is very simple. Once you arrive at Cairo airport, our assistant will be waiting for you in the arrivals area with a sign bearing the distinctive Egypt Exclusive logo. Our assistant will assist you with the visa process and accompany you to baggage claim. In addition, he will offer you personalized advice on the development of the entire tour, answering any questions or doubts you may have.
Afterwards, our assistant together with the driver will transfer you to your accommodation. During the ride, you will receive detailed and personalized information about check-in and specific instructions about the rest of the tour.
In Egypt Exclusive we care about offering you a complete service from the moment you arrive at the airport. Our goal is to make sure you feel welcome and taken care of from the very beginning. If you have any additional questions about the airport pick-up process, please do not hesitate to contact us. We will be happy to provide you with all the assistance you need to get your experience in Egypt off to a smooth and enjoyable start.
At Egypt Exclusive we strive to provide you with an exceptional accommodation experience. We carefully select high quality hotels and resorts that combine comfort, hospitality and authenticity. From luxury hotels in the heart of the cities to cozy beachfront resorts, we make sure you enjoy a comfortable and memorable stay. At Egypt Exclusive we pride ourselves in offering the highest quality accommodations. We work with at least 5 star hotels, as the standard of quality of accommodation in Egypt can be different from accommodation in Europe. In Egypt, a normal 5-star hotel is equivalent to a 4-star hotel in Europe. It is for this reason that we do not work with 4 star and below hotels in Egypt so that our clients enjoy a quality accommodation experience during their stay in Egypt.
It is important to keep in mind that the category of accommodations in Egypt is very different from what we consider in Spain and other European countries. In Egypt, a hotel that is classified as 5-star deluxe would be equivalent to a 4-star in our classification. Therefore, if you are looking for a very high level of hospitality, we recommend you to hire the highest category of accommodations we offer, which includes our 5-star Grand Luxury, 5-star Royal and Elite categories.
By choosing the highest category of accommodations, you are assured of enjoying a level of hospitality that meets your expectations of luxury and comfort during your stay in Egypt.
At Egypt Exclusive, our guided tours are conducted privately by specialized guides. We believe that personalized service is fundamental to an exceptional travel experience. Our guides will accompany you throughout the itinerary, sharing their expert knowledge and taking you to discover Egypt’s historical and cultural treasures in a unique way.
However, it is important to note that, due to the needs of the service and the high demand in the high seasons, the guided tours of the cruise may be conducted in conjunction with a maximum of 4 other Spanish-speaking passengers on certain visits, such as Edfu and Kom Ombo. This allows us to optimize logistics and ensure that we offer you a smooth and enriching experience during your Nile cruise.
Our goal is to ensure that every moment of your trip is special and memorable, and our guided tours are carefully designed to give you an intimate and authentic experience of the wonderful places you will visit in Egypt.
At Egypt Exclusive, we make sure that your transportation is comfortable and of high quality. During our routes and tours, you will use modern and comfortable vehicles, all of them provided by a reliable local transportation agency. These vehicles are equipped with air conditioning to ensure your comfort while traveling. The model and type will depend on the number of people, so that it is always a spacious and comfortable vehicle.
In addition, we are proud to offer private transportation. This means that you will have the vehicle exclusively for you and your group, giving you flexibility and privacy during your travels in Egypt.
A deposit of 20% of the total price is required to make the reservation payment. This deposit can be made by bank transfer or by credit card using our payment gateway. If you prefer to pay by credit card, please let us know and we will provide you with a direct link to the payment gateway.
We accept Visa and Mastercard payments for convenience and security.
The remaining 80% of the payment will be paid in Egypt directly to the designated guide during the first days of the tour. You can make this payment in cash (Euros, Dollars or Egyptian Pounds) or by credit card using the same payment system that was used for the booking deposit, or also by bank transfer if you prefer.
We are committed to providing you with different payment options so you can choose the most convenient one and enjoy your trip without financial worries.
In Egypt Exclusive, the cancellation conditions are detailed in the general conditions section of our website, along with the rest of the information about our services. These conditions will form part of the package travel contract once the contract is formalized.
It is important to note that each accommodation, cruise and domestic air ticket has its own cancellation policy with specific conditions. In the event of cancellation, handling fees, any applicable penalties (depending on the time of cancellation) and the costs of services used, such as accommodations, cruises and flights, among others, will be taken into account to calculate the percentage to be refunded, if applicable.
We recommend that you carefully review the cancellation conditions prior to booking and make sure you understand the policies and possible associated charges in case of cancellation. We are at your disposal to provide you with more information and clarify any doubts you may have about the specific cancellation conditions of your reservation.
Mandala Tours S.L., to which the Egypt Exclusive brand belongs, is a Spanish travel agency duly certified and licensed to operate in the tourism sector. We are a Retail / Wholesale travel agency with license C.I.AN-187782-3 registered in Granada, Andalusia, Spain.
We are proud to have the necessary certifications and licenses to offer our services legally and safely. This gives our customers the confidence that they are dealing with an established travel agency that complies with all legal requirements and industry regulations.
We are committed to providing exceptional travel experiences and ensuring customer satisfaction. By choosing Egypt Exclusive, you can rest assured that you are relying on a travel agency with a solid reputation and that operates in accordance with the standards of quality and professionalism established by the competent authorities.
If you have any other questions regarding our certifications or licenses, please do not hesitate to contact us. We will be happy to provide you with any additional information you may need.
The contracting process with Egypt Exclusive is simple and transparent. To get started, you should contact our advisors using one of the contact methods provided on our website. Our consultants will ask you for all the necessary information in order to prepare a personalized quote for your itinerary.
Once you have received the proposal, please note that it is valid for 15 days. After this period, the offer will expire and the program will need to be re-quoted. Once you have defined with your consultant the program you wish to contract, you will be asked to make a reservation deposit equivalent to 20% of the total value of the program. This deposit will be used to make reservations for the different services included in your itinerary.
After payment of the deposit, you will be asked to provide the following information: DNI / NIE (in case of European citizens), a photo of the travelers passport and your physical address. Subsequently, we will send you the necessary documentation digitally, including the deposit invoice, the package travel contract and a personal data protection acceptance document (RGPD).
In the meantime, we will manage the reservations of your services. Once all services are booked, we will provide you with the names of the accommodations finally booked and details of internal flights, if needed.
We are committed to providing you with a clear and secure hiring process. If you have any additional questions about the hiring process, please do not hesitate to contact us. We will be happy to assist you and provide you with all the necessary information to make your booking experience a satisfactory one.
When contracting our services, it is important to take into account some relevant points. First of all, it is important to note that accommodations, especially cruise ships, may take several days to confirm reservations. This is due to the nature of the destination and the high demand for tourism services in Egypt. However, we strive to handle reservations efficiently and ensure that we obtain confirmations in the shortest possible time.
In addition, due to the complexity of the Egypt destination and the logistics of internal flights and cruises, we may have to adjust the order of visits and itinerary to offer you the best possible services and accommodations. These changes are made in order to provide you with an optimal experience and guarantee the quality of the contracted services. In the event that changes are made to the order of the itinerary, we assure you that all the visits initially contracted will be maintained and the quality of the accommodations booked will always be respected. If a change of accommodation is required, we will offer you options of equal or superior quality.
Our commitment is to provide you with an exceptional travel experience tailored to your needs. We make sure to manage changes and adjustments effectively to ensure quality and satisfaction on your trip in Egypt. If you have any additional questions or concerns about contracting the service, please do not hesitate to contact us. We will be happy to provide you with all the information and assistance you need to make the most of your experience in Egypt.
Yes, at Egypt Exclusive we always offer additional travel insurance for our clients. This insurance can be contracted directly with us or on your own account. We offer different optional coverages, including cancellation coverage, which gives you protection in case you have to cancel your trip due to unforeseen circumstances. Our advisors will be happy to provide you with more information and help you choose the insurance that best suits your needs.
The best time to travel to Egypt is during the autumn (September to November) and spring (March to May) months, when temperatures are milder and more pleasant. However, Egypt is a year-round destination, and each season has its advantages.
Yes, most travelers need a visa to enter Egypt. Depending on your nationality, you may be able to obtain the visa electronically prior to arrival or process it directly at the Cairo airport. Check the specific visa requirements for your home country before traveling.
Yes, Egypt is a safe destination for travelers. The government and local authorities have implemented security measures in tourist areas to ensure the protection of visitors. As in any other place, it is advisable to follow the general safety guidelines and be attentive to the indications of the local authorities during your stay.
Egypt has a wealth of fascinating places to visit. Some of the must-see destinations include the pyramids of Giza, the Egyptian Museum in Cairo, the Valley of the Kings in Luxor, the Temple of Karnak, the Temple of Abu Simbel, the Red Sea and the Nile cruise. Each of these places offers a rich history and architectural wonders.
While not mandatory, hiring a tour guide in Egypt can enrich your travel experience. An expert guide will provide you with historical and cultural information, show you the highlights of each site and help you better understand Egypt’s ancient history. In addition, a guide can help you navigate the sights and ensure a safe and smooth visit.
The food in Egypt is delicious and varied. Egyptian cuisine is based on fresh ingredients, such as breads, legumes, vegetables and aromatic spices. Popular dishes include falafel, koshari, ful medames and shawarma. You will also find a wide variety of traditional sweets and desserts, such as baklava and konafa.
No mandatory vaccinations are required for travel and there are no major restrictions at this time, however this information is subject to change and variation and we advise you to consult with our advisors before traveling. As recommendations, it is advisable to drink bottled water, avoid raw or undercooked food and take precautions to protect yourself from the sun and heat.
The official currency in Egypt is the Egyptian pound (EGP). It is recommended to carry some cash in Egyptian pounds for small purchases and tips. Credit cards are also accepted in many tourist sites and commercial establishments, but it is important to carry cash in case cards are not accepted in certain places.
Yes, the Red Sea is a popular destination for diving and snorkeling. There are numerous coral reefs and diverse marine life that make for a breathtaking experience. Diving and snorkeling excursions are offered at various points along the Red Sea coast, such as Sharm El Sheikh and Hurghada. You can consult our activities section for more information
It is strongly recommended to take out travel insurance before traveling to Egypt. Adequate travel insurance can cover medical expenses, trip cancellations, lost luggage and other unforeseen events that may occur during your stay in the country.
Yes, it is possible to combine Egypt with other destinations in the same trip. We offer options to combine Egypt with popular destinations such as Jordan, Israel or United Arab Emirates, Turkey and Morocco. These combination tours allow you to explore multiple countries and enrich your travel experience.
The duration of our tours may vary according to the itinerary and your preferences. We offer tours ranging from 5 days to longer itineraries of 15 days or more. We can also customize the duration of the tour according to your specific needs.
Yes, Egypt is a safe destination for tourists. The Egyptian government has taken significant measures to ensure the safety of visitors and protect tourist sites. However, it is important to follow safety recommendations and travel with a reliable travel agency, such as Egypt Exclusive, which provides assistance and monitors safety conditions at all times.
Yes, in Egypt the plug type C and F is used, with a voltage of 220-240V. If your electronic devices use a different type of plug, you will need a plug adapter to charge them. It is advisable to carry a universal adapter to be prepared.
In Egypt, tipping is a common practice and is expected in many places, such as restaurants, hotels and tourist services. It is advisable to tip tour guides, drivers, hotel staff and any other person providing a service. The amount of gratuity may vary, but 10-15% of the cost of the service is suggested as a reference. It is best to tip in cash and in a discreet manner, as a gesture of appreciation for the service received.
It is recommended to wear comfortable and light clothing, preferably cotton, due to Egypt’s hot climate. There is no special dress code for travel to Egypt, the only thing to consider is to wear modest and respectful clothing when visiting religious and conservative sites. It is recommended to bring a hat, sunscreen and insect repellent.
Yes, bargaining is a common practice in local markets and stores in Egypt. It is part of the culture and buyers are expected to negotiate the price. It is important to bargain in a friendly manner.
Yes, Nile cruises are a popular and safe way to explore Egypt’s treasures. Cruise ships usually have safety measures and amenities on board. However, it is important to choose a reliable cruise company and follow the safety guidelines provided during the trip.
It is advisable to carry a basic travel kit that includes medicines for headaches, stomach upset, fever and colds. In addition, it is recommended to bring insect repellent, sunscreen, medication for motion sickness (if you are prone to it), bandages and painkillers. Remember to check with your doctor before your trip and bring any specific medications you may need.
Yes, Egypt is generally safe for women traveling alone. However, it is important to take common safety precautions, such as avoiding walking alone in unfamiliar areas at night and keeping your valuables safe. It is also advisable to dress respectfully and be attentive to local customs and traditions.
It is advisable to contract an internet and telephone service during your stay in Egypt in order to stay connected and have access to the information you may need. You can choose to obtain a local SIM card for your unlocked phone or use wifi services available in hotels and tourist establishments. This will allow you to communicate, access maps and get updated information during your trip.